Portal Transaction Batch Upload Failing

Resolved

Operational

Started almost 2 years agoOctober 16, 2024Lasted about 7 hoursOctober 16, 202410:01 PMOctober 17, 20245:03 AMUTC

Affected

Core Services

Payments

Portal

Updates

Resolved
October 17, 2024 at 5:03 AMUTC
Resolved
October 17, 2024 at 5:03 AMUTC
Issue resolved and system restored. Please resubmit files that did not result in successful transaction creation.
Monitoring
October 16, 2024 at 10:41 PMUTC
Monitoring
October 16, 2024 at 10:41 PMUTC
We implemented a fix and are currently monitoring the result.
Identified
October 16, 2024 at 10:01 PMUTC
Identified
October 16, 2024 at 10:01 PMUTC
Uploaded files do not create transactions on database.

DRUO - Portal Transaction Batch Upload Failing – Incident details