Portal Transaction Batch Upload Failing

Resolved

Operational

Started over 1 year agoLasted about 7 hours

Affected

Core Services

Payments

Portal

Updates

Resolved
October 17, 2024 at 5:03 AM
Resolved
October 17, 2024 at 5:03 AM
Issue resolved and system restored. Please resubmit files that did not result in successful transaction creation.
Monitoring
October 16, 2024 at 10:41 PM
Monitoring
October 16, 2024 at 10:41 PM
We implemented a fix and are currently monitoring the result.
Identified
October 16, 2024 at 10:01 PM
Identified
October 16, 2024 at 10:01 PM
Uploaded files do not create transactions on database.

DRUO - Portal Transaction Batch Upload Failing – Incident details