DRUO - Third-party Outage Impacting Service Availability – Incident details

Third-party Outage Impacting Service Availability

ResolvedMajor outage5 hours 37 minutes

Affected

Core Services

Major outage from 7:05 PM to 12:42 AM, Partial outage from 7:05 PM to 12:42 AM, Operational from 7:05 PM to 12:42 AM

Account Connections

Partial outage from 7:05 PM to 12:42 AM

Payments

Operational from 7:05 PM to 12:42 AM

Payouts

Major outage from 7:05 PM to 12:42 AM

Link

Major outage from 7:05 PM to 12:42 AM

Account Connection Link

Major outage from 7:05 PM to 12:42 AM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC
    We are currently experiencing degraded performance and partial outages across several services due to a major infrastructure disruption involving Google Cloud Platform (GCP) and Cloudflare. This issue is impacting availability and responsiveness for some of our services. Our internal systems remain secure, and no data loss has been detected at this time. We are continuing to work on a fix for this incident.