Institution Transaction Processing Delays

Resolved

Degraded performance

Started 4 months agoLasted 9 days

Affected

Core Services

Account Connections

Payments

Payouts

Updates

Resolved
March 04, 2026 at 12:14 AM
Resolved
March 04, 2026 at 12:14 AM
This incident has been resolved.
Monitoring
February 27, 2026 at 7:53 PM
Monitoring
February 27, 2026 at 7:53 PM
Bancolombia implemented a fix and are currently monitoring the result.
Identified
February 26, 2026 at 3:56 PM
Identified
February 26, 2026 at 3:56 PM
Bancolombia continues to work on resolving this incident.
Monitoring
February 24, 2026 at 1:20 PM
Monitoring
February 24, 2026 at 1:20 PM
Bancolombia implemented a fix and are currently monitoring the result.
Identified
February 22, 2026 at 1:00 PM
Identified
February 22, 2026 at 1:00 PM
Bancolombia is reporting processing delays. We will keep you posted as institutions resume normal processing times.

DRUO - Institution Transaction Processing Delays – Incident details