DRUO - Banco de Bogotá Processing Issues – Incident details

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Banco de Bogotá Processing Issues

ResolvedPartial outage45 hours 43 minutes

Affected

Core Services

Partial outage from 12:05 AM to 9:49 PM

Account Connections

Partial outage from 12:05 AM to 9:49 PM

Payments

Partial outage from 12:05 AM to 9:49 PM

Payouts

Partial outage from 12:05 AM to 9:49 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    The bank implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    We are aware of an issue affecting transactions processing through Banco de Bogotá due to an internal bank system incident. Operations may experience extended processing times while the bank works on a resolution. We will provide updates as more information becomes available.