DRUO - Daviplata Processing Issues – Incident details

Daviplata Processing Issues

ResolvedPartial outage4 hours 13 minutes

Affected

Core Services

Partial outage from 5:15 PM to 7:29 PM, Operational from 7:29 PM to 9:28 PM

Account Connections

Partial outage from 5:15 PM to 7:29 PM, Operational from 7:29 PM to 9:28 PM

Payments

Partial outage from 5:15 PM to 7:29 PM, Operational from 7:29 PM to 9:28 PM

Payouts

Partial outage from 5:15 PM to 7:29 PM, Operational from 7:29 PM to 9:28 PM

  • ResolvedUTC
    This incident has been resolved.
  • UpdateUTC

    The institution implemented a fix and are currently monitoring the result.

  • UpdateUTC

    The institution are continuing to work on a fix for this incident.

  • MonitoringUTC

    We are aware of an issue affecting transactions processing through Daviplata due to an internal bank system incident. Operations may experience extended processing times while the bank works on a resolution. We will provide updates as more information becomes available.